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Ok, thanks for the questions everybody! Have a great rest of your Sunday.
I dont doubt it at all! YOU should write a book about it!
After twenty years just when I think it will boil down to the same few catalysts something new will arrive to keep me on my toes, lol!
Ahhh, gotcha! Yea, that's tough. Always bring it back to them and keep them talking about the issue and staying calm. Don't let yourself get excited (hard!) as it'll be infectious. There's got to be some dispatcher books out there!!