The role of diplomacy and the function of embassies is extremely complex. Now, more than ever, the function of diplomacy abroad is coming into question. Other than insiders, many critical roles and individuals who are in the foreign service of nations including our own, are unknown. It’s an overt role – and an important one. These diplomats negotiate policy with foreign nations as a profession. They’re the ambassadors of our country. But, their role in some ways in increasingly replaced by security concerns. The great undercurrent of their existence is also to support their fellow countrymen abroad.

Some of the closest relationships exist in the counter terror and military relationships that exist between two countries. China, on the other hand, is creating and leveraging strong economic partnerships. Both economic and military/intelligence partnership strategies are working. You would think by having our two separate roles it is probably good for relations with China. Because we can co-exist and not dip into one another’s primary line of effort. But, the latest ousting of American influence in the Philippines shows China isn’t interested in co-existence across all planes. They want to build the military and all encompassing relationships the United States enjoys. However, this isn’t about Sino-American relations.

Our diplomatic mission is probably one of the best and it’s still filled with complaints. Diplomacy all over the world seems to be ineffectual and not functional. Bureaucracy and its inefficiency has no nationality. It’ll claim any office as its home and rot. Citizens all over the globe are unhappy with their diplomatic support.

A recent article in Foreign Policy Magazine brings to light the question of diplomacy moving forward in today’s modern era. The basis for the argument is the terrible service many have experience traveling abroad. Because, despite the strategic efforts of the Foreign Service, they’re also supposed to help people traveling abroad. They’re ultimately responsible for processing passports and much more. It is supposed to be generally helpful. When travelers abroad approach the embassy, they find it difficult to navigate and not user friendly.

A core function of a diplomatic mission is to support its taxpayers and ex-patriots abroad. Based on some Yelp reviews captured by Foreign Policy Magazine, it seems it’s a task that needs much improvement.

Here are some of the reviews from the article:

Canada

“The worst embassy ever. I have travelled to many countries but never had a nightmare experience like I had with Canada.… I am appalled by the fact that no information was provided prior to my trip. No other airports require a visa for connecting flight. Once again Canada cost me enormous amount of money. I wish they could be held accountable for wasting people’s time and money. I really really advise you to avoid Canada all together.”