Korean Air Lines said it will allow crew members to “readily use stun guns” to manage violent passengers, and hire more male flight attendants, after coming in for criticism from U.S. singer Richard Marx over its handling of a recent incident.
The new crew guidelines, announced on Tuesday following the Dec. 20 incident, will also include more staff training, use of the latest device to tie up a violent passenger, and the banning of passengers with a history of unruly behavior.
Men account for about one-tenth of Korean Air flight attendants, and the carrier said it will try to have at least one male on duty in the cabin for each flight.
“We will use the latest incident to put safety foremost and strengthen our safety standards,” he said.
In South Korea, the number of unlawful acts committed aboard airplanes has more than tripled over the past five years, according to government data.
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